To ensure secure transactions and protect our customers from fraudulent activities, Farefusion House Pvt Ltd (an IATA-registered Indian travel company) may require additional verification in certain cases. Our fraud prevention team may request a signed payment authorization form along with a copy of a valid government-issued photo ID and a copy of the front and back of the payment card used for the booking.

For security purposes, you may hide the first twelve digits of your card number while sharing the copy. The requested documents can be securely sent to us via email at farefusionhouse@gmail.com. These verification steps are generally required in situations such as third-party payments (when the cardholder is not one of the travelers), travel to destinations flagged as high-risk based on past fraudulent activity, payments made using internationally billed cards, or bookings with departure dates within 30 days.

Please be assured that all submitted documents are handled with strict confidentiality. Once verification is successfully completed, the documents are securely destroyed. Farefusion House Pvt Ltd does not sell, share, or disclose personal information to any unauthorized third party. Information is only shared with relevant airlines or travel suppliers strictly for booking and ticketing purposes.

For any questions or assistance regarding payment verification, please contact our support team at 800-100-0060 or visit our official website farefusionhouse.com.